What’s known is it costs a lot more to acquire a new customer for your business or service, than it does keeping your most loyal ones. For this reason alone, the best way of becoming more profitable, is by keeping your most loyal customers by they continuing to patronize you.
What this leads to, is learning better relationship marketing.
In this world of instant gratification we now live in, it’s known these once “regular” customers, are no longer as loyal as they once were.
At one time, these customers searched …